Privacy Policy

betr.pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our betting tracking service, including our website and mobile application (together, "the Service").

This policy applies to all users of betr.pro, whether accessing the Service via web browser or our mobile app (iOS/Android).

Contact: For privacy-related inquiries, email us at support@betr.pro

We process your personal data under the following lawful bases as defined by the UK GDPR and Data Protection Act 2018:

• Contract (Article 6(1)(b)): Processing necessary to provide the Service — account creation, storing your betting data, authentication, and subscription management.
• Legitimate interest (Article 6(1)(f)): Error monitoring (Sentry), server logging, security measures, and service improvement — where our interest does not override your rights.
• Consent (Article 6(1)(a)): Analytics (PostHog and Google Analytics), AI-powered screenshot extraction (Anthropic), email notifications (review summaries, trial reminders), and Telegram bot integration. You may withdraw consent at any time.

Where we rely on consent, you may withdraw it at any time by adjusting your account settings or contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

We use your information to:

• Provide the Service — store and display your betting data, calculate analytics
• Authenticate you — verify your identity and secure your account
• Process imports — extract data from screenshots using AI (Anthropic Claude)
• Process payments — manage subscriptions and billing via Stripe (web) and RevenueCat (mobile)
• Communicate with you — send verification emails, end-of-day review summaries, trial reminders, and respond to support requests via Resend
• Monitor errors — detect and fix bugs using Sentry error reports
• Analyse usage — understand how the Service is used to improve it, via PostHog and Google Analytics
• Improve the Service — fix bugs and enhance features based on usage patterns

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

We share data with the following third-party processors, each of which is essential for providing or supporting the Service:

• Account data: Retained until you request deletion
• Betting data: Retained until you delete it or close your account
• Screenshots: Not retained — processed in real-time by Anthropic and immediately discarded
• Analytics data (PostHog): Retained in accordance with PostHog's data retention policies
• Error data (Sentry): Retained for 90 days
• Server logs (Vercel): Retained in accordance with Vercel's log retention policies
• Telegram message logs: Message metadata (chat ID, text preview) is retained in server logs
• Email records (Resend): Delivery logs retained in accordance with Resend's policies
• Local storage: Controlled by your browser, cleared when you clear browser data

Upon account deletion, your data is permanently removed from our primary database within 30 days. Backups may retain data for up to 90 days for disaster recovery purposes. Third-party processors retain data according to their own retention schedules.

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access your data (Article 15): View all personal data we hold about you. To request a copy, email support@betr.pro with the subject "Data Subject Access Request". We will respond within 30 days.
• Rectification (Article 16): Correct inaccurate data — edit your betting records directly in the Service or contact us.
• Erasure (Article 17): Request deletion of your account and all associated data. To request account deletion, email support@betr.pro with the subject "Account Deletion Request".
• Restrict processing (Article 18): Request that we limit how we use your data.
• Data portability (Article 20): Receive your data in a structured, machine-readable format. Contact us to request a data export.
• Object to processing (Article 21): Object to processing based on legitimate interest, including analytics.
• Withdraw consent: Where processing is based on consent (analytics, email notifications), you may withdraw at any time via account settings or by contacting us.

To exercise any of these rights, contact us at support@betr.pro

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.

We use cookies and similar browser storage technologies as follows:

We do not use cookies for advertising or cross-site tracking. You can clear browser cookies and local storage at any time through your browser settings.

Our Service uses AI (Anthropic Claude) to automatically extract betting data from screenshots you upload. This is not automated decision-making as defined by GDPR Article 22:

• AI is used for data extraction only — converting images of bet slips into structured text
• You review and approve all extracted data before it is imported into your account
• No automated decisions are made that produce legal or similarly significant effects on you
• No profiling or automated assessment of your betting behaviour is performed

In addition to the web app, betr.pro is available as a mobile application for iOS and Android. The mobile app introduces the following data practices:

• OAuth sign-in: Google Sign-In and Apple Sign-In are available. We receive your email and display name from the OAuth provider. We do not access your contacts, calendar, or other device data.
• In-app purchases: Subscriptions are managed through Apple App Store or Google Play, with RevenueCat processing subscription lifecycle events.
• Push notifications: If you enable push notifications, a device token is stored to deliver notifications. You can disable these at any time in your device settings.
• Mobile analytics: PostHog collects usage analytics on the mobile app, consistent with Section 6.5.

The mobile app does not access your camera roll, contacts, location, or other device sensors beyond what is needed for the features you explicitly use (e.g., camera for screenshot capture).

Your data may be processed in countries outside the United Kingdom or European Economic Area where our service providers operate, including the United States. When this occurs:

• We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent transfer mechanisms approved by the ICO
• Our providers maintain appropriate data protection standards consistent with UK GDPR requirements
• Data transfers comply with Chapter V of the UK GDPR (Articles 44-49)

For more information about the safeguards in place for international transfers, contact us at support@betr.pro

Certain API routes record operational data in server logs hosted on Vercel. This includes:

• Telegram webhook: Chat ID, chat title, message text preview (first 100 characters)
• Email cron jobs: User ID, bet count (review emails); user ID and email address (trial reminders)
• Error logging: Client error messages, user agent, URL (may contain share tokens)

Server logs are used solely for debugging and operational purposes. We do not mine logs for analytics or marketing.

betr.pro allows you to share your betting performance via shareable links. When you use this feature:

• A unique share token is generated and embedded in the URL
• Anyone with the link can view the shared data — share links are not indexed by search engines
• Optionally, you may password-protect shared links
• Share links do not expire unless you manually revoke them

Be cautious when sharing links, as they may appear in browser history or be transmitted via referrer headers. You can revoke shared links at any time from your account.

betr.pro is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

We may update this Privacy Policy from time to time. We will notify you of changes by:

• Updating the "Last updated" date at the top of this page
• Sending an email notification for material changes
• Displaying a notice within the Service

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@betr.pro

Please include "Privacy Query" in your subject line. We aim to respond to all privacy-related inquiries within 30 days.